Privacy Policy

Introduction

The Business is committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us about our services.

What personal information do we collect?

We may collect the following information when you contact us, submit a form, or request a quote:

- Name

- Email address

- Phone number

- Property address or location

- Property type

- Job or service details

- Any additional information you voluntarily provide

How do we use your personal information?

We use your personal information to:

- Respond to enquiries and provide quotes

- Contact you regarding your request

- Deliver our services

- Improve our website and customer experience

- Send follow-up messages related to your enquiry

- We do not use your information for unrelated purposes.

Marketing communications

We may contact you regarding your enquiry.

We will not send marketing emails or messages unless you have given consent, or unless permitted under legitimate interest for enquiry follow-ups.

You can opt out of marketing communications at any time.

How do we share your personal information?

We do not sell, rent, or trade your personal information.

Your data is used only by the Business and trusted service providers (such as website hosting, form handling, or messaging services) where necessary to operate the website and respond to enquiries.

All third parties are required to handle your data securely and in accordance with UK GDPR.

How do we protect your personal information?

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, loss, or misuse.

Your data protection rights

Under UK GDPR, you have the right to:

- Access your personal data

- Request correction of inaccurate data

- Request deletion of your data

- Restrict or object to processing

- Request data portability

To exercise these rights, please contact us via the contact details provided on this website.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Cookie Policy

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function correctly and securely.

Do we use cookies?

This website uses essential cookies only. These are required for the site to function properly and include cookies that:

- Enable basic website functionality

- Allow contact forms to work correctly

- Help protect the site from spam and security threats

These cookies do not collect personal data for marketing, analytics, or profiling.

Third-party cookies

Our website platform or service providers may use essential third-party cookies for:

- Website security

- Performance and stability

- Fraud and abuse prevention

We do not use third-party cookies for advertising or behavioural tracking.

Managing cookies

Because only essential cookies are used, consent is not required under UK GDPR.

You can control or delete cookies through your browser settings at any time.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time.

Any changes will be posted on this page.

Last updated: 3 January 2026